Returned products will be subject to a 15% restocking fee and freight plus a $15.00 return shipping fee.
Products cannot be shipped to a APO, FPO, PO Box or international (accept where legal and permitted).
Returns by Consumers to Retailers: No returns are allowed unless the beverages are spoiled, deteriorated, contaminated, or otherwise unfit for human consumption. This approval is made on the condition that there will be a bottle-for-bottle exchange for the unsatisfactory merchandise. It is necessary for a consumer to bring/send back a partially emptied bottle or a bottle which clearly shows deterioration of the product, such as sediment, to qualify for the refund.
A consumer cannot overbuy for a party and then return any of the unused alcoholic beverages. Neither can the recipient of a gift exchange it for other merchandise or be given a credit. Sales to consumers are final except as previously set forth. The Department and federal law agree in this respect.